1. Introduction
Meticha Infotech Private Limited (“Meticha”, “we”, “our”, or “us”) is a product-focused technology company that builds and operates digital products, software tools, and online platforms.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our websites, use our products, create an account, make a purchase, or otherwise interact with us.
By using our websites or services, you acknowledge this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Personal information: Name, email address, and contact details you provide.
- Account information: Login details, preferences, and profile information, where applicable.
- Transaction information: Purchase history, subscription status, transaction references, and payment status. Payment details may be processed directly by third-party payment providers.
- Technical information: IP address, browser type, device information, operating system, and diagnostic information.
- Usage information: Pages visited, features used, and interactions with our products.
- Communications: Information you provide when contacting us for support, feedback, or business inquiries.
The information collected depends on the specific product or service you use.
3. How We Use Your Information
We may use your information to:
- Provide, operate, and maintain our products and services.
- Create and manage accounts, where applicable.
- Process payments, purchases, and subscriptions.
- Respond to questions and support requests.
- Improve product functionality, usability, security, and performance.
- Analyze website traffic and product usage.
- Detect fraud, abuse, unauthorized access, and technical issues.
- Communicate service updates, transaction information, and policy changes.
- Comply with legal obligations and enforce our agreements.
We process personal information for purposes permitted by applicable law.
6. Third-Party Services and Links
Our products may integrate with or link to third-party services, websites, APIs, or platforms.
Those third parties may collect and process information under their own privacy policies and terms. Meticha does not control the independent privacy practices of third parties.
We encourage you to review the privacy policies of any third-party services you use.
7. Data Retention and Security
We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, resolve disputes, maintain appropriate records, and comply with legal obligations.
We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Request access to personal information we hold about you.
- Request correction or updating of inaccurate information.
- Request deletion of personal information where legally applicable.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing activities, where applicable.
- Raise a complaint with the appropriate privacy authority.
To exercise an applicable right, contact us using the email address below. We may need to verify your identity before responding.
We handle requests in accordance with applicable law, including applicable Indian data protection requirements.
9. Children's Privacy
Our websites and products are not intentionally designed to collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us inappropriately, contact us so we can review the situation and take appropriate action.
10. International Data Transfers
Some service providers may process or store information in countries other than your country of residence.
Where information is transferred internationally, we will take steps required by applicable law to ensure that the transfer and subsequent processing are appropriately protected.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our products, business practices, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Meticha Infotech Private Limited
Email: milan@meticha.com
Website: https://meticha.com